There’s an old saying (and former thought for the day) that says people don’t care what you know unless they know that you care. Do you agree? Do you disagree? Personally, I agree to a degree (you know I had to put a spin on it). I say they need to know that you care and trust that you actually know. It all boils down to credibility, accountability knowledge.
I’ve known people who had a high level of knowledge, but their communication style put peo...ple off. Therefore the knowledge was rarely shared. On the other hand, I’ve known people whose personality made them very approachable, but they had a hard time owning up to their lack of knowledge in certain things, so they would make up stuff. They liked people but they valued their “image” to the point where they forfeited their credibility.
The ideal situation is to be approachable, share the knowledge you have, but don’t be afraid to say “I don’t have that answer, but I’ll try to find out”. People respect you more for that (and you possibly come off as more human instead of this awe-inspiring, bigger than life superhuman!
Here is today’s thought:
"Credibility is like your hairline. Once it’s gone, you’ll never truly get it back"
Two Fingers, One Love